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- 4. Mac Troubleshooting
- 5. Mac OS
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Fix: Spotify Keeps Crashing on Windows 10 If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. Kernel Panic, though sounding scary, is simply an occurrence when your Mac keeps restarting for no obvious reason. Your Mac’s screen goes black giving you various warning messages like “You need to restart your computer.” Note that the presence of the warning message is what distinguishes Kernel Panic from usual Mac restarts and app crashes. The issue first arose in the Spotify support community in October, when a user claimed that OS X 10.9.5 was crashing after updating to Spotify version 1.0.15.133. Since then, dozens of other.
by Sophie GreenUpdated on 2020-09-16 / Update for Mac OS
The long-awaited macOS 11 Big Sur finally came out at WWDC 2020 and will be available on this fall. Some users already updated MacOS Big Sur beta and reported a lot of MacOS Big Sur issues. In the article, we collect the most commonly reported macOS Big Sur 11 problems and give you the advices on what to do about
The Latest News about macOS(Round-up)
Since the macOS Big Sur has released recently, a lot of news emerge on the internet. Now we will collect the newest info about Mac and offer the first-hand news for you.
- #1. According to Mashable, Face ID is coming to Mac computers in the near future. This is leaked from Apple's macOS beta code, but this feature depends on specialized hardware that needs to be built into computer in advance to support Face ID. So we can expect when does this really come out.
- #2. According to iMore, Mac OS 8 now can run on any computer including macOS, Windows, and Linux. Howver, you can't connect your new Macintosh Quadra 900 to the internet. The only thing you can do is to transfer files to it.
- #3. According to Apple, macOS Big Sur beta 4 now supports 4K videos on YouTube using Safari. Although it's not new, previously, you need to download Google Chrome or other browser compatible with 4K on YouTube.
1. Apps Not Working on Working on MacOS Big Sur
'Anyone else's Zoom not working with Big Sur? Every time I try to join a meeting, the app crashes. Icons within the app also don't appear.'
There are a lot of users reported that some apps can't open/crash on MacOS Big Sur as below:
- Dropbox is crashing on startup on MacOS Big Sur
- Safari quit unexpectedly/crashes and freezes on MacOS Big Sur
- Mail crashes when opening after on MacOS Big Sur update
- Music might quit unexpectedly
- macOS bug crashing virtualisation apps
- iOS Mail app shows a phantom unread message badge
- Photoshop 2020 crashing immediately after opening
- Cyberduck not working in Mac Big Sur
- macOS Big Sur 11 beta 6 is required to use the restore images for iOS & iPadOS 14 or later.
Possible Fixes:
- Delete the app not working and reinstall them.
- Update the app. If you recently installed a new version of macOS, some apps may need to be updated to work correctly.
- Contact the app's manufacturer. If you still can't open the app, report to the app's manufacturer. The App that is not incompatible with the new version of macOS will not run on the updated system.
- Turn Off virtual machines when you don't use it and restart the system regularlly.
2. Can You Install MacOS Big Sur on iMac Late 2013?
'When I look at introduction page for new Big Sur of it clearly states: iMac 2014 and above, but if I click on the link it says 2012 and above? So, which one is it, and will late 2013 iMacs be able to run it?'
Many users are not clear about the MacOS Big Sur compatible Macs. If you also have this question, here is the answer.
Possible Fixes:
Here are all the devices that can run MacOS 11 Big Sur.
- 2015 and later MacBook.
- 2013 and later MacBook Air.
- 2013 and later MacBook Pro.
- 2014 and later Mac mini.
- 2014 and later iMac.
- 2017 and later iMac Pro.
- 2013 and later Mac Pro.
3. MacOS Big Sur is Downloading Very Slow
'MacOS Big Sur Download is very slow. I have a very good internet connection and fast speed, but still taking like 5 hours now. After 4 hours download got an error saying that some files are invalid.'
There are really a lot of users complained that MacOS Big Sur Download is super slow. If you also have this problem, below are some possible fixes to macOS Big Sur problems with Download.
![Sierra Sierra](/uploads/1/3/3/8/133898709/659042249.png)
Possible Fixes:
- Cancel the download then restarting it.
- Check Network Connection. Make sure that you are connected to a strong and reliable WIFI Connection to avoid disturbing the download.
- Delete the partially-downloaded macOS Big Sur and try to re-download again.
4. macOS Big Sur Update Stuck on Downloading
'Been waiting for 8hrs now..Stuck on 9.56gb,any idea why?'
Some users complained that macOS Big Sur update get stuck. This is a long-standing problem with macOS update. Here are some advices for you to fix macOS Big Sur update stuck easily.
Possible Fixes:
- Restarting your Mac if the macOS Big Sur update stuck with a spinning wheel.
- Install the update in safe mode.
- Check the Apple System Status page. It could be problems at Apple's end. With many people accessing the servers at the same time the macOS Big Sur update stuck on downloading.
5. 'Incompatible Disk' Error when updating macOS Big Sur
'Dual booting Big Sur and an older macOS gives this alert and prevents the older partition from updating.'
According to Apple: 'If macOS Big Sur 11 beta is installed into the same APFS container as previous versions of macOS, system software updates can no longer be installed on the previous versions of macOS.'
Possible Fixes:
Do not install Big Sur on the same APFS container as previous versions of MacOS
6. Unable to Install macOS Big Sur Because Not Enough Storage
'Unable to install beta because not enough storage. But there is enough storage.'
Many users get the error 'Unable to install because of required storage' but you already have the space when install macOS Big Sur. If you also have this problem, below are some possible fixes to unable to install macOS Big Sur because not enough storage.
Possible Fixes:
- Check your purgeable space. Right-click on the Mackintosh HD and click 'Get Info,' it will tell you how much 'purgeable space' is left.
- Use the program called 'CleanMyMac' to free up purgeable space. Make sure you download this app from the developer's website and not the one from Mac App store.
7. macOS Big Sur Bricked during Big Sur Installation
'The installer freezes with error: The operation couldn't be completed. (com. apple.DiskManagement.disenter error 49168.) Restarting doesn't help.'
Some users get stuck on macOS Big Sur update or macOS Big Sur installation failed. If the macOS Big Sur update frozen on your Mac, do as follows:
Possible Fixes:
- Turn off your Mac and restart it after a couple more seconds.
- Boot your Mac into safe mode and install the macOS again.
- Uninstall macOS Big Sur.
8. Can't Sign Into iCloud after MacOS Big Sur Update
'Anyone else failing to sign into iCloud? It's hanging after entering the verification code.'
Some users get stuck on iCloud sign or get the error 'You can't sign in at this time' after macOS Big Sur update. If you cannot sign into iCloud on Mac, you need to do some troubleshooting as below.
Possible Fixes:
- Make sure you’re using the correct Apple ID username and password.
- Remove Your iCloud Accounts. Go to ~/Library/Application Support/iCloud/Accounts/ and move all the contents of that folder into a new folder then put that on your desktop. Restart the Mac then try to login again.
- Remove Your Keychain. Go to ~/Library/Keychain/ and move all the contents of that folder into a new folder then put that on your desktop. Restart the Mac then try to login again.
9. Touch ID Disabled Unexpectedly on MacOS Big Sur
Some users reported that the Touch ID might become unexpectedly disabled on Macs with a T2 Security Chip after installing MacOS Big Sur.
Possible Fixes:
- Restart your Mac.
- Reset the SMC of your Mac.
- Remove and then readd your fingerprint registration.
10. Unable to Check for Updates
'Unable to check for updates - Failed to download the documentation for the minor update. Please try again later.'
If you updated to macOS Big Sur 11 beta from a previous version of macOS, you may get the 'Unable to check for updates' error in Software Update.
Possible Fixes:
- Start up from macOS Recovery.
- On the the 'MacOS Utilities' screen, pull down the 'Utilities' menu from the top of the screen and click on 'Terminal'.
- In Terminal type: rm -rf '/Volumes/Macintosh HD - Data/private/var/folders/zz/zyxvpxvq6csfxvn_n00000y800007k'.Restart your Mac.
11. Stuck on Activation Lock after Big Sur Install
'After macOS Big Sur update, MacBook Pro stuck on activation lock. It kept saying it needs a different apple ID.'
Quite a few users reported that Mac gets stuck on activation lock after macOS Big Sur install. It either keeps saying it needs a different apple ID or saying that the Mac is linked to another Apple ID. Here are some possible fixes for you.
Possible Fixes:
- Downgrade macOS Big Sur to stable Catalina.
- Contact Apple Support for help.
12. Heating problems MacOS Big Sur Public Beta
I have a new 13' Macbook pro 2020 series and I have update my software towards the MacOS Big Sur public beta. I'm now encountering some problems with the heating of my macbook. It's getting 60-80C when I open some normal programs or when I'm just surfing on the internet.'
The current possible way is to backup all of your data to an external drive and restart your Mac.
13. MacOS Big Sur Installation Needs Much Space
Why does dev beta 4 (public beta) asks so much space? In old beta I was able to install it by cleaning a bit my MBP2019, here I found +50GB space and It still does not work. I even had to delete Xcode, Photoshop etc.'
Possible Explanation:
- Betas are never more optimized.
- You can wait for the final version to come out.
- Just restart your Mac and reinstall the macOS Big Sur.
14. MacOS Big Sur Wallpaper Gets Broken Weirdly
Why does dev beta 4 (public beta) asks so much space? In old beta I was able to install it by cleaning a bit my MBP2019, here I found +50GB space and It still does not work. I even had to delete Xcode, Photoshop etc.'
Possible Fixes:
- Force Restart macOS and check your wallpaper again.
- Test the wallpaper on another Mac.
- Reinstall the macOS Big Sur to see if this issue still exits.
- If you still can't fix, please report this issue to Apple Support.
15. MacOS Big Sur WiFi Connection Issue
'Mac Big Sur cannot even connect to my wifi adapter. After system upgrade, the wifi adapter doesn't even blink at all! At first, I thought the upgrade process burns the device. I tried to plug wifi adapter to my other laptop, with usb-port only and type-c convert in between as well.'
Possible Fixes:
- Force Restart macOS Big Sur and reconnect again the Wi-Fi adapter.
- Change device celluar data and reconnect with a new Wi-Fi.
- If it's possible, you can try to downgrade macOS Catalina.
16. Mac Big Sur App with Sidebar Clears NavigationLink View
'I have a simple test app with a list of items in a NavigationView List. When one is clicked, it fills in the data in a detail view called by a NavigationLink. If the app goes to the background, or the sidebar is completely collapsed, the detail view disappears. I see that it calls the view's onDisppear modifier. This does not happen with macOS Catalina but happens with Big Sur when using Xcode 12 with the new SwiftUI App lifecycle or Xcode 11 with the old UIKit life cycle.'
Possible Fixes:
According to the feedback from developer community, you can try to operate like the image below:
Bonus Tip: Lost Data after MacOS Big Sur Update, How to Recover?
You will loss important data if the MacOS Big Sur update is interrupted. That's why we recommend you to backup Mac data before update. If you didn't backup data and unfortunate lost data after MacOS Big Sur update, don't worry; try 4DDiG for Mac Data Recovery. This powerful Mac data recovery tool can easily recover photos, videos, documents, etc. on Mac and recover data from unbootable Mac.
- Install and run the program on your Mac and select a location to scan your lost files. Then, click on Start.
- The software will start to scan the lost files on your selected partition.
- Click on the Recover and select a location to save your files. Remember not to save the files in the folder from where you lost them.
Summary
That's all the MacOS Big Sur Update issues we found so far. We hope that our solutions will solve your MacOS Big Sur Update problems. If you have MacOS 11 Big Sur problems not listed in this article, leave a message at the comment area and we will give you the advices on what to do about them.
How to solve Kernel Panic error
What is Kernel Panic?
Kernel Panic, though sounding scary, is simply an occurrence when your Mac keeps restarting for no obvious reason. Your Mac’s screen goes black giving you various warning messages like “You need to restart your computer.” Note that the presence of the warning message is what distinguishes Kernel Panic from usual Mac restarts and app crashes. In other words, Kernel Panic is just a Mac version of “blue screen of death” on Windows, but luckily, it can be fixed. So, let’s face the issue head-on.
What happens is your Mac encounters a critical error that it can’t handle, so it automatically shuts down. If it happens rarely enough (like once in a few weeks) that shouldn’t be a trouble. A basic restart should help it. It’s worse when Kernel Panic happens regularly, especially if your Mac crashes right on startup. It might be a sign of a damaged hardware, which isn’t funny, given your Mac is almost unusable by that time.
What’s causing Kernel Panic on Mac
There are a million reasons. One user reported he had simply installed the iTunes folder on a different drive than a system one. But in 90% of cases software conflicts are to blame. Here’s a list of main suspects:
- Not enough RAM and lack of hard drive space.
- Outdated drivers or plugins
- Broken disk permissions
- Conflicting apps
- Hardware issues and incompatible peripherals
The first step should be to isolate hardware issues from software-related ones. It may be a combination of both, like when your RAM has turned off, while two apps are conflicting for memory. Anyway, there’s a path, laid out by great Mac experts which will now follow immediately.
Software solutions to fix Kernel Panic on Mac
1. Update all your software
Start by launching App Store app through Spotlight or Apple menu. Go to App store and click Updates to see the latest updates available for your Mac. If some tools haven’t been updated for long, it may well be the root of the Kernel Panic problem.
2. Find which apps are corrupted
If your Mac keeps crashing on a particular app, you know which one is to blame. That’s what you should do in this case:
- Try updating the problem app and then reboot your machine.
- If there's no updates or you cannot run them, delete and reinstall the entire app.
- Alternatively, use a dedicated app-uninstaller tool.
If Kernel Panic occurs on random apps, you should look into deep-seated system drivers, specifically the ones that came with peripherals, like video cards, adapters, etc. Make sure you updated everything that deals with graphics, file system or networking. And, if it doesn’t help, here are more tricks.
3. Repair disk permissions
Sometimes applications are fighting each other in order to get access to files and folders. This is what disk permissions are all about. When your applications go awry, fixing broken permissions helps a big deal. Unfortunately, the option to manually repair disk permissions has been disabled in Disk Utility since OS X El Capitan. But if you are running OS X Yosemite or older OS, you need to:
- Restart your Mac holding Command + R
- Launch Disk Utility
- Click First Aid > Repair Disk Permissions
If you’re on macOS Sierra or OS X El Capitan, the easiest is to fire up an app, like CleanMyMac X. The app has an advanced Maintenance module where you can repair disk permissions in one click. It also has the Verify Startup Disk command that may help you find Kernel Panic source.
4. Ensure you have enough free space on drive
Apple recommends reserving at least 20% of free space on your startup drive. Your Mac needs enough room to breathe freely. But when there’s lack of physical or virtual memory, your Mac’s performance drags down and Kernel Panic is quite common.
- Choose Apple menu > About This Mac.
- Switch to the Storage tab.
If your main volume is approaching full capacity, then you ought to make more room on it. The obvious solution would be to delete unused apps or whatever old junk is stored there. Or simply leave it to a dedicated app to free up your drive. For instance, try this one as it’s reported to find 74 GB of junk on an average Mac.
5. Launch Disk Utility
Kernel Panic may happen due to corrupted files or issues with external devices. Fortunately, Apple partially took care of this with their built-in Disk Utility. Launching Disk Utility’s First Aid tool would detect any disk errors and if it can solve it, you’re lucky again.
- Choose Apple menu > Restart.
- Hold down Command + R while you restart the computer.
- Go to Disk Utility > First Aid.
Follow the onscreen commands and expect to see something like “Operation successful” in the report. In the worst case scenario, you might get “The underlying task reported failure” which suggests a disk repair failed. At this point you should start thinking about saving your data and reformatting the drive.
6. Disable startup items
There is a good chance login items are the reason your Mac randomly restarts. With dozens apps launching on startup, they could be too many for your processor to handle. To troubleshoot Kernel Panic, now your tactics would be to disable these programs and check how your Mac is behaving.
To disable login items, follow this path:
To disable login items, follow this path:
- Go to System Preferences > Users & Groups.
- Select your username in the menu.
- Switch to the Login Items tab.
- Choose a startup item you want to disable and then click the “–” symbol.
- Restart your Mac to enable the changes.
Now, it’s time to put on your detective’s hat as we’ll be investigating which login item has been causing Kernel Panic. This time we’ll go in the opposite direction and will be turning on the login items — one at a time. If your Mac crashes after the particular login app is enabled, congrats, you’ve hit right on the nail. Note that you’ll have to reboot after each step, but finding the root of the problem is intriguing, right?
BTW, if you’re uncomfortable messing with system settings, there’s an easy alternative. CleanMyMac X, the app we’ve mentioned above, has a lot of tools for deep-level Mac maintenance. And there is a feature to disable/enable Login Items as easy as pie.
- Download CleanMyMac for free.
- Launch it.
- Click on the Optimization module.
- Go to Login Items.
Disable startup apps one by one.
Hardware fixes to Kernel Panic
All the connected hardware could be responsible for the crash fever on your Mac — it happens quite often, actually. So, let’s walk through the hardware solutions to Kernel Panics. And be prepared to restart your Mac a few more times when you follow the next tips.
1. Turn off peripheral devices
Just as we did with startup items, we have to figure out which exactly device is conflicting with your system. Now, you need to plug off everything connected to your Mac: printers, external video cards, network adapters, etc. Restart your Mac and connect one device at a time — if nothing happens, restart again with the new device plugged in. This trial-and-repeat approach should isolate the reason for Kernel Panic. Found which peripheral is corrupted? Well done, now reinstall it and update the software that came with it.
2. Run Apple Diagnostics
Depending on your OS, this built-in tool may be called Apple Diagnostics or Apple Hardware Test. These advanced Apple’s utilities shouldn’t be reserved for geeks only — in fact, they really save lives (okay, Macs).
Spotify Crashing Mac Sierra Installer
- Disconnect all peripherals.
- Choose Apple menu > Restart.
- Hold down D while you restart the computer.
Do nothing. Apple Diagnostics would launch automatically and test your hardware condition. If any problems are detected, you’ll get a detailed report which is now your official invitation to pay a visit to Apple Support.
The last-ditch solution to Kernel Panic
So, here we are. Nothing of the above helped and now you are desperately scrolling this on your friend’s computer (as your Mac keeps on crashing, obviously). In no way you should panic. Now, you can try a way that most definitely will save your Mac — reinstall your OS from scratch. It’s like starting a new life — and there’s nothing difficult to it.
If you’re running macOS Sierra, check out this article on how to reinstall OS.
Here you'll find instructions on how to reinstall macOS High Sierra.
If you wish to reinstall macOS Mojave, click here.
Here you'll find instructions on how to reinstall macOS High Sierra.
If you wish to reinstall macOS Mojave, click here.
To reinstall macOS Catalina, follow these steps.
Spotify Crashing Mac Sierra Mac
Hope this tricks helped you eliminate Kernel Panic. Mac should maintain its reputation as the best computer in the world, so let’s keep it healthy. Share this article if you liked it and thanks for reading.